Vietnam Arrival Fast Track
Land, meet your assistant and move through immigration faster. Your Vietnam trip starts the easy way.
After a long flight, the immigration hall is often the most tiring part of arriving in Vietnam. At peak times, hundreds of passengers can arrive together and the standard queue can take an hour or more. With Arrival Fast Track, an Arty Vietnam Travel airport assistant meets you and guides you through a faster route.
What's included
- Meet & greet at the arrival gate or in the arrival area, with your name on a sign
- Escort to the priority lane at immigration, where available
- Help with procedures and paperwork, so you know exactly what to do
- Guidance to baggage claim and through customs
- Escort to the arrival hall, where your driver can be waiting if you book a transfer
Who is Arrival Fast Track for?
- Families travelling with young children
- Older travellers and passengers who need extra help
- Business travellers with meetings soon after landing
- First-time visitors who want a guided, stress-free arrival
- Travellers arriving at peak hours or late at night
- Groups who want to move through the airport together
Airports we cover
Noi Bai International Airport (HAN), Hanoi: the main gateway to northern Vietnam, Ha Long Bay, Ninh Binh and Sapa.
Tan Son Nhat International Airport (SGN), Ho Chi Minh City: Vietnam's busiest airport and the gateway to the south and the Mekong Delta.
Fast Track at other airports, such as Da Nang, Cam Ranh or Phu Quoc, can be arranged on request.
How to book
- Send your flight details: flight number, arrival date and time, number of passengers.
- Tell us your visa status: eVisa, visa exemption or other. Need a visa? We can help with your eVisa too.
- Receive your confirmation with meeting instructions and a contact number.
- Land and meet your assistant. We take it from there.
Complete your arrival
Add a private airport transfer and go straight from the arrival hall to your hotel, with no taxi queue and no price negotiation.
Book your Fast Track
Send us your flight number, arrival or departure date and number of travellers. We will confirm availability and a quote.
Request Fast Track →Frequently Asked Questions
How much time does Arrival Fast Track save?
It depends on the airport, the time of day and how many flights arrive together. At busy times, Fast Track can save a significant amount of waiting compared with the standard queue.
Do I still need a visa if I book Fast Track?
Yes. Fast Track speeds up the process, but you must still have a valid visa or be eligible for visa exemption.
What happens if my flight is delayed?
We follow your flight information and adjust the meeting time. Please tell us if your flight number changes.
Where will my assistant meet me?
Your confirmation includes the exact meeting point for your airport and terminal. Your assistant will hold a sign with your name.